Vehicle Return Standards.

Vehicle Return Standards

Welcome to our online Vehicle Return Standards guide.

To help you check your own vehicle, we have provided visual examples of what damage you will be charged for at the end of your contract, and what damage you are not liable for.

Extra help when it comes to handing your vehicle back.

To help you, we've put together a comprehensive list of tips that we hope you'll find useful when it comes to actually handing your vehicle back. Find out more by selecting our Useful tips section from the right-hand navigation.

Useful tips.

So that you can see exactly what damage we are describing, each image can be enlarged. Not all sections have images to refer to but we hope the descriptions provided are a good guide. Please remember that the photos on this site are for illustrative purposes only. Examples of damage have been taken from a wide range of vehicles and may not necessarily reflect the model that you drive.

Body & Paint

Body & Paint

Glass

Glass

Interior

Interior

Bumper and Mouldings

Bumper and Mouldings

Underside and oil leaks

Underside and oil leaks

Tyres and wheels

Tyres and wheels

Luggage area

Luggage area

Door aperture area

Door aperture area

Rubber seals

Rubber seals

Contact Vehicle Returns Team.

If you have any questions about returning your vehicle, please call our Vehicle Returns Team on 0370 121 0535.

Alternatively, if your query is regarding any damage charges associated with returning your vehicle, please call our Vehicle Returns Administration team on the number above.


Useful tips.

Tips for Drivers for the care of your vehicle. To find out more about caring for your vehicle, click on the 'More' heading.


Download the Vehicle Return Standards brochure