Payment Protection Insurance complaint.

Payment protection insurance complaint

How do I make a complaint about the sale of my Payment Protection Insurance?

Please contact the Retailer that sold you the policy.

If your policy was sold by a Mercedes-Benz Retail Group retailer, please contact Mercedes-Benz Finance directly on 0370 847 0700, or writing to:

Mercedes-Benz Finance
Milton Keynes
MK15 8BA


If you submit a complaint we would be grateful if you could please complete the below PPI questionnaire to assist us with investigating your complaint.

PPI questionnaire


If we have not provided you with our final response within eight weeks of the date you first complained, or if you are not satisfied with the outcome, you can refer your complaint to the Financial Ombudsman Scheme for an independent review at: Financial Ombudsman Service, Exchange Tower, London, E14 9SR.