Electricity consumption combined in kWh/100 miles | kWh/100 km: 29.3 | 18.2 (BRABUS), 27 | 16.8 (Premium), 28 | 17.4 (Pro+), 29.3 | 18.2 (Pulse) (WLTP); Combined CO2 emissions in g/miles | g/km: 0; Electric range (WLTP) in miles | km: 248 | 400 (BRABUS), 273 | 440 (Premium), 260 | 420 (Pro+), 248 | 400 (Pulse).⁴ ⁵

For more information, please visit

Get the help you need

You're sure to find what you're looking for in our FAQ section.

Is your question not answered?

Get into the driver’s seat

Want to get up close and personal with smart #1? It's quick and easy to reserve your test drive slot with your Retailer.

Book a test drive

Locate your Retailer

We're a friendly bunch and we're here to help. Want to know where your nearest Retailer is?

Find a Retailer
Book a consultation

Got a question? We're all ears. Come and see us at your local Retailer for a consultation with a smart expert.

Get in touch

Here for you, whenever you need us

Contact us:

Phone: +44 1908 086062


Customer service and support

Monday-Sunday, 9am-9pm.

Feel free to reach out in any of the following channels:

Facebook @smart

Instagram @smart_worldwide

Twitter @smart_worldwide

Contact us via our messaging services:

WhatsApp: +49 151 2845 5631

Fill in our contact forms:

You can also talk to Evee, our virtual assistant for all questions about the smart #1.

Connect with us


The smart Customer Engagement Center (CEC) is the environment where interactions between you and smart can take place. We are dedicated to creating remarkable experiences for you in every interaction we have.


The CEC is there to support you throughout every step of your journey with smart: whether you have questions about our products and services, need support in booking a test drive, are interested in purchasing a product or a service, looking for additional help or perhaps simply keen to get to know smart even more.


We're committed to handle any request you have for smart. Feel free to reach out to us on the channel of your choice.

Get in touch

You can also talk to Evee, our virtual assistant for all questions about the smart #1.

  • All pictures and illustrations are for information purposes only. Because of the production, color differences of the ordered vehicle or equipments are possible. This means that deviations in the presentation, especially of the exterior and interior colors, cannot be ruled out. Optional extras and special equipments, that are displayed in images, are not automatically part of the offer. Delivered vehicles will be right-hand drive, even if left-hand drive is shown.

  • B

    The vehicle shown may include optional equipment and features that may not be available in all markets.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. Privacy Statement Legal Notes