Connect with us – everywhere you go


The smart Customer Engagement Centre (CEC) is the environment where interactions between you and smart can take place. We are dedicated to creating remarkable experiences for you in every interaction we have.


The CEC is there to support you throughout every step of your journey with smart: whether you have questions about our products and services, need support in booking a test drive, are interested in purchasing a product or a service, looking for additional help or perhaps simply keen to get to know smart even more.


We're committed to handle any request you have for smart. Feel free to reach out to us on the channel of your choice.

Customer Engagement Centre opening hours

Customer Assistance and support

Monday-Friday, 9am-3pm. We are also available to support you on public holidays.


We are where you are. That’s why we made it really easy for you to get in touch with us.

Contact us:

Phone: +44 1908 086062


Customer service and support

Monday-Friday, 9am-3pm.

Feel free to reach out in any of the following channels:

Facebook @smart

Instagram @smart_worldwide

Twitter @smart_worldwide

Contact us via our messaging services:

WhatsApp: +49 151 2845 5631

Fill in our contact forms:

You can also talk to Evee, our virtual assistant for all questions about the smart #1.

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