Service Execution Desk

The Service Execution Desk is especially for smart agents.
Service Desk

Our smart agents have got your back

The smart Service Execution Desk gives smart agents access to a range of supportive after sales services. This helps them to ensure you get the right service from start to finish. It's easy for smart agents to get started by simply logging in via the link below.

Available at the Service Execution Desk

Vehicle Diagnosis System (VDS)

smart VDS is a diagnostic service support system that can help smart agents serve you as a smart owner more efficiently. It shows vehicle-related information, and can perform other useful functions such as diagnosis, calibrations and programming ECUs -- while guided fault tracing can help them quickly locate and rectify faults with your vehicle.


Even more tools to discover

Technical document for smart suppliers

The purpose of the journal is to provide smart agents with more insight about the car itself. With access to detailed insights, your smart agent is fully equipped to provide a better, more informed service as they answer any questions you may have. Suppliers for automotive tools can purchase technical data directly from smart. For all questions please contact smart via

  • All pictures and illustrations are for information purposes only. Because of the production, color differences of the ordered vehicle or equipments are possible. This means that deviations in the presentation, especially of the exterior and interior colors, cannot be ruled out. Optional extras and special equipments, that are displayed in images, are not automatically part of the offer. Delivered vehicles will be right-hand drive, even if left-hand drive is shown. smart #3 Pro and Pro+ do not include rear side window privacy glass.

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    All smart driver assistance and safety systems are intended to enhance the users' driving experience but these do not release users from their responsibility as drivers. Please familiarise yourself with the information in the operating instructions and the systems limits.

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