Explore our services

Feel safe and secure in your smart — no matter what happens.

smart

Services your smart deserves

When it comes to fully embracing your new electric lifestyle, we understand peace of mind is so important.

That's why we offer a variety of services to ensure you feel fully supported along your smart journey. Let's explore how you may be able to benefit from these extra perks.

Sign up and stay tuned for more services

To stay in the loop, simply subscribe to our newsletter and keep an eye out for more exciting updates in relation to smart service packages coming your way in the near future.

Subscribe
smart
  • All pictures and illustrations are for information purposes only. Because of the production, color differences of the ordered vehicle or equipments are possible. This means that deviations in the presentation, especially of the exterior and interior colors, cannot be ruled out. Optional extras and special equipments, that are displayed in images, are not automatically part of the offer. Delivered vehicles will be right-hand drive, even if left-hand drive is shown. smart #3 Pro and Pro+ do not include rear side window privacy glass.

  • 4

    The data on CO2 emissions, electricity consumption and electric range were determined according to the prescribed measurement procedure and comply with Regulation (EU) 715/2007 as amended. The data do not refer to an individual vehicle and are not part of the offer, but serve solely for comparison purposes between different vehicle types. The values vary depending on the optional equipment selected.

  • 5

    The ranges determined according to the standard WLTP cycle enable a comparison between manufacturers. They also include the measured range achieved through recuperation (energy recovery during braking). Individual driving style, behaviour, speed, acceleration behaviour, outside temperature, topography and the use of electric vehicles have an influence on the actual range and may reduce or even increase it in certain circumstances. The values are determined in accordance with the prescribed measurement procedure, Depending on driving conditions, the values may vary from those stated.

  • 9

    The symbols in the tyre label have the following meanings: the "tyre and petrol pump" symbol (top left) concerns fuel efficiency (highest efficiency class: A), the "tyre and cloud" symbol (top right) concerns wet grip (shortest braking distance: class A), the "tyre and loudspeaker" symbol (bottom) concerns rolling noise (in decibels, lowest noise: Class A), the "Alpine" symbol "Three peaks with snowflake" (below, if present) concerns snow grip and identifies tyres suitable for extreme snow conditions, and the "Mountain with hatched area" symbol (below, if present) concerns ice grip and identifies tyres suitable for roads with a layer of ice or a solid snow cover.

    Actual fuel economy and road safety depend to a large extent on one's own driving style. Fuel consumption can be significantly reduced by driving in an environmentally friendly manner. Tyre pressure must be checked regularly to improve fuel efficiency and wet grip. Stopping distances must always be respected. For more information on Regulation (EU) 2020/740 (Tyre Labelling Regulation), please visit the Tyre Industry Federation website.

  • 10

    All smart driver assistance and safety systems are intended to enhance the users' driving experience but these do not release users from their responsibility as drivers. Please familiarise yourself with the information in the operating instructions and the systems limits.

  • 11

    smart offers the convenience of remote control functionality via mobile phones for all vehicle models. Standardised basic functions are included in all offers. Extended connected functions are only available on request and at extra cost. All premium connectivity functions require a paid subscription, including an extended connectivity volume.

    The current compatibility of the smart mobile phone app for iOS/Android operating systems can be found in the description of the hello smart app in the respective app store. To be operational, prior registration at id.smart.com is required.

    The smart Terms of Digital Services apply to all remote services.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. Privacy Statement Legal Notes