Our maintenance services
Electricity consumption combined in kWh/100 miles | kWh/100 km: 29.3 | 18.2 (BRABUS), 27 | 16.8 (Premium), 28 | 17.4 (Pro+), 29.3 | 18.2 (Pulse) (WLTP); Combined CO2 emissions in g/miles | g/km: 0; Electric range (WLTP) in miles | km: 248 | 400 (BRABUS), 273 | 440 (Premium), 260 | 420 (Pro+), 248 | 400 (Pulse).⁴ ⁵
For more information, please visit https://uk.smart.com/en/service/legal/.
Service you can count on
Quality and care doesn't end with you purchasing a new car. With the smart #1, it's only the beginning. The smart service partner is the first choice when caring for your smart #1. By offering premium service and attention to detail you can expect an exceptional journey with your smart #1 right from the start. We want you to know all about smart #1 ownership, assistance and comprehensive smart offering, even before your first drive.
Roadside assistance and mobility solutionWith a smart #1, you get to experience premium service you can rely on at all times. Whether it’s a technical breakdown, accidents, vandalism, part theft etc., or mobility benefits, such as a replacement vehicle or hotel accommodation – we will make sure to get you back on the road in no time.
Learn more- A broad, holistic service partner network
Our smart service partner, who are part of the Mercedes-Benz network, are flexible, experienced and reliable. With a smart shop-in-shop concept in Mercedes-Benz outlets, including fleet experts and aftersales services, we’re building up our strong physical presence in 2023.
Learn more - Integrated Service package
Our package for a worry-free driving experience: The Integrated Service Package comes with your new smart #1 and lasts for 3 years or up to 30,000 miles. It includes maintenance, extended warranty period without mileage limitation, as well as smart Roadside Assistance with Mobility solution.
Learn more
We're there for you
Is your smart #1 ready for its first maintenance? Our smart-trained specialists are ready to assist you with any request or question.
It’s very simple to book an appointment at the workshop. Just call the smart service partner or our Customer Engagement Centre, where our smart experts are happy to help you along every step of your smart #1 journey.
All pictures and illustrations are for information purposes only. Because of the production, color differences of the ordered vehicle or equipments are possible. This means that deviations in the presentation, especially of the exterior and interior colors, cannot be ruled out. Optional extras and special equipments, that are displayed in images, are not automatically part of the offer. Delivered vehicles will be right-hand drive, even if left-hand drive is shown.
- 9
The symbols in the tyre label have the following meanings: the "tyre and petrol pump" symbol (top left) concerns fuel efficiency (highest efficiency class: A), the "tyre and cloud" symbol (top right) concerns wet grip (shortest braking distance: class A), the "tyre and loudspeaker" symbol (bottom) concerns rolling noise (in decibels, lowest noise: Class A), the "Alpine" symbol "Three peaks with snowflake" (below, if present) concerns snow grip and identifies tyres suitable for extreme snow conditions, and the "Mountain with hatched area" symbol (below, if present) concerns ice grip and identifies tyres suitable for roads with a layer of ice or a solid snow cover.
Actual fuel economy and road safety depend to a large extent on one's own driving style. Fuel consumption can be significantly reduced by driving in an environmentally friendly manner. Tyre pressure must be checked regularly to improve fuel efficiency and wet grip. Stopping distances must always be respected. For more information on Regulation (EU) 2020/740 (Tyre Labelling Regulation), please visit the Tyre Industry Federation website.
- 10
All smart driver assistance and safety systems are aids and do not release the user from his responsibility as a driver. Observe the information in the operating instructions and the system limits described there.
- 11
smart offers the convenience of remote control functionality via mobile phones for all vehicle models. Standardised basic functions are included in all offers. Extended Connected functions are only available on request and at extra cost. All premium connectivity functions require a paid subscription, including an extended connectivity volume.
The current compatibility of the smart mobile phone app for iOS/Android operating systems can be found in the description of the hello smart app in the respective app store. To be operational, prior registration at https://id.smart.com is required.
The smart terms of use and licence conditions apply to all remote services.
- B
The vehicle shown may include optional equipment and features that may not be available in all markets.